From the Blog
Articles & Insights
Analysis and commentary on financial innovation, regulation, AI, Open Finance, and SupTech.
9 March 2026 · 2 min read
Insurance company Nippon Life just sued OpenAI for $10.3 million
A disability claimant uploaded correspondence from her lawyer into ChatGPT. The AI validated her concerns about the legal advice she'd been given. She fired her lawyer, then used ChatGPT to try to reopen a case that had already been settled and dismissed. When a judge denied that, she filed a new case and dozens of motions that Nippon says ChatGPT drafted. No licence. No accountability. The insurer had no idea until it was back in court. This looks like a LegalTech story. It's InsurTech. Beca
6 March 2026 · 5 min read
The Financial Sherpa: Why the Future of Finance Is Not a Product
I have been thinking about Sherpas lately. Not metaphorically. Actually reading about what they do. Most people think a Sherpa is a guide who takes you up the mountain. That is only part of the story. There are at least six distinct roles in a Sherpa team. There is the sirdar, who coordinates the entire operation. The icefall doctor, who goes weeks ahead of everyone else to fix ropes and ladders across crevasses, building the route before anyone can use it. The climbing Sherpa, who walks next t
28 February 2026 · 2 min read
Plaid Hits $8B Valuation. Insurance Is Part of the Story.
Plaid just raised new capital at an $8 billion valuation, up from $6.1 billion in April 2025. The round was structured as a tender offer to provide liquidity for employees. CEO Zach Perret says this should be Plaid's last funding round before an IPO. Most coverage focuses on Plaid's core banking connectivity and its growing role in payments infrastructure. What gets less attention is that insurance is becoming a visible part of Plaid's strategy. What Plaid offers for insurance Plaid now has a
6 October 2025 · 2 min read
SupTech in insurance supervision
The State of SupTech The State of SupTech Report 2024 is out – the global benchmark on how financial authorities are adopting and scaling supervisory technology. Now in its third edition, the report draws on data from 136 financial authorities, 23 solution providers, and a longitudinal sample of 221 agencies across 144 jurisdictions. Key takeaways: 1. SupTech is shifting from experimentation to systemic deployment. 2. Authorities face challenges in procurement, data management, and AI read
22 September 2025 · 2 min read
Synthetic Data: Opportunities and Risks for Financial, Insurance, and Supervisory Innovation
Synthetic data offers big opportunities for finance, insurance, and supervisors but also raises risks in governance, fairness, and data protection.
22 September 2025 · 2 min read
How InsurTech Enables Financial Inclusion
Financial inclusion increasingly depends on the ability of financial services to reach underserved individuals and communities. Insurance plays a critical role in this process by providing protection against risks that can otherwise undermine economic stability. This blog draws on findings from the recent Alliance for Financial Inclusion (AFI) report on financial inclusion, which highlights how technology-driven innovations are shaping access, usage, and quality of financial services. InsurTech
22 September 2025 · 1 min read
What the EU Data Act and Vehicle Data Guidance Mean for Insurers, OEMs, and Insurance Innovators
The EU Data Act is now applicable, and the European Commission has released new guidance on vehicle data. The rules have direct implications for insurers, OEMs, suppliers, and service providers.
20 September 2025 · 4 min read
Estonia’s Savings and Investments Account (Investeerimiskonto): A Blueprint for the EU’s Savings and Investments Union (SIU)
Estonia’s savings and investments account (investeerimiskonto) is a digital, tax-efficient way to invest in stocks, funds, crypto, crowdfunding and insurance, offering a model for the EU SIU strategy.
19 September 2025 · 2 min read
Different Perspectives on FiDA and Open Finance from the Latest EUROFI Magazine
The latest EUROFI magazine offered diverse perspectives on Financial Data Access (FiDA) and Open Finance. While views differed, many highlighted FiDA’s potential to simplify processes, standardise data, and accelerate digitalisation across financial services.
19 September 2025 · 2 min read
A Digital-First Approach Is Key to Scalable Pensions and to the PEPP Regulation / IORP II Directive Review
The push to create viable, scalable supplementary pensions is urgent — and must be digital-first. EIOPA’s advice on revising the IORP II Directive and PEPP Regulation highlights the need for intuitive onboarding, mobile access, and real-time support to boost uptake.
19 September 2025 · 2 min read
Digital Fairness Act: Why It Matters for Financial and Insurance Services
The Digital Fairness Act could reshape how companies engage with consumers online, including in financial services and insurance. This post explains its background, key findings and why the sector should start preparing now.
19 September 2025 · 1 min read
Public consultation on Digital Fairness Act
The public consultation on the forthcoming Digital Fairness Act has just been launched. At first glance, it might not seem directly relevant to your area but I strongly encourage you to take a closer look. The core problems being addressed include: * Lack of digital fairness for consumers, especially vulnerable groups such as minors - leading to poor decision-making, financial harm, time loss, health risks, and even environmental costs. * Unclear rules for businesses and market fragmentatio