A study visit to e-Estonia.

Why Tallinn

Estonia runs almost all of its public services online, from digital identity to data exchange between institutions, and its financial sector is built on top of that. For an insurance federation, seeing it in person shows what a digital state means for customers, insurers and supervisors in practice.

What the visit covered

The programme connected Estonia's digital foundations and its ecosystem to the priorities of insurance leaders: digital transformation, data and AI, cyber resilience and innovation partnerships. Public and private sector sessions were built to reinforce each other, so the group could discuss what is transferable to their own market.

Designing a study visit

Before

Map the goals

Your strategic priorities, the outcomes you expect and what the group wants to learn.

In Tallinn

An agenda that builds up

Public and private sector sessions that reinforce each other, from Estonia's digital foundations to the companies that build on them.

After

Take it home

Concrete takeaways, and an informed view of what is transferable to your own market.

Typical themesDigital transformationE-governmentData and AICyber resilienceFinTechInsurTechInnovation partnerships

Bring your own delegation

I put together study visits for tier-one financial institutions, federations, supervisors and delegations from EU candidate countries, built around the questions your group brings.

This visit is part of Training, keynotes and study visits. See the training offer