European Standards Body Starts Work on Sharing Insurance Data with AI Agents
In September 2026 CEN/TC 445, the European standards committee for digital data exchange in financial services, started work on a new report on how insurance data can be made available to AI assistants and agents.
The main points:
- What it will cover. Practical use cases and guidance for giving AI assistants and agents access to policy, contract and related insurance data, using the Model Context Protocol (MCP), a common way to connect AI agents to other systems, or similar tools.
- Built on the European insurance data standard. The data follows EN 18356-1, the draft standard that gives insurers a common format for customer data under the EU's Financial Data Access Regulation (FIDA). It covers all main insurance lines, from motor and home to life insurance, including claims. Publication is planned for May 2027.
- Beyond insurance. In 2026 the committee's scope was widened from insurance to the whole financial sector.
If AI agents are going to compare, buy and manage insurance for customers, as Lemonade plans with Lemonade Agentic, they need data in a common format and a common way to reach it. This report seems to be an early European step in that direction.
Frequently asked questions
What is CEN/TC 445?
A committee of the European Committee for Standardization (CEN) that develops standards for digital data exchange in the European financial industry.
What is the Model Context Protocol (MCP)?
An open standard for connecting AI assistants and agents to other systems, so they can look up information and take actions there.
How can I take part?
Through your national standards organisation.
Andres Lehtmets helps financial firms and supervisors make new technology and new rules work together. Former Senior InsurTech Expert at EIOPA.